Nimble Group

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Being Nimble is about being able to think quickly and cleverly, it’s about agility and positive movement. It’s also about responding quickly to our client’s challenges, by providing a commercial solution and delivering results.

Our collections team is one of the biggest in Africa – we are passionate about succeeding and constantly strive to deliver world-class payment assistance to our customers – and we are growing!

Are you a student looking to earn some extra moola after class?
Are you a good communicator?
Do you have the ability to negotiate a solid payment arrangement with a difficult debtor?
Are you a good listener and do you have the empathy?
Are you able to take ownership and find solutions to assist our customers to pay off their debt?
Do you have the passion and energy to keep going in order to reach your goals?
If you answered yes to those questions, then this could be the next step in your success story.



A day in the life of a Nimble Outbound Collections Agent:

Together with your Team Manager, plan your course of action to recover outstanding payments from your customers
Follow-up daily on progress of the PTP's and the respective statuses to optimise collections
Ensure that your collections and productivity targets are achieved
Handle questions or complaints
Investigate and resolve discrepancies
Create trust relationships with customers
Update account status and customer information
Take the time out to enjoy a coffee and a game of foosball in our canteen with your team mates
Use effective communication and negotiation to ensure successful commitments to pay (Promises to Pay), ensuring that you adhere to the scripts, laws, rules, regulations, policies and/or procedures to collections process


We can’t live without:

Matric qualification or NQF level 4
A minimum of 6 months working experience within an outbound debt collections environment / outbound sales environment / outbound customer service environment
A manageable credit record
A clear criminal record
Be able to work;
Monday – Thursday: 16:00 – 20:30,
Friday: 16:00 – 20:00 and
a maximum of 2 Saturdays per month: 08:00 – 14:00


What’s in it for you?

A competitive basic salary is not all that we have to offer:
uncapped commission earning potential – with the right drive and determination you can easily double your digits
multiple benefits at the full cost to the company (nothing is deducted from your salary);
Old Mutual Group Life Cover
Old Mutual Disability Cover
Hollard Funeral Cover for you and your immediate family
Momentum Health4Me Primary Health Care Medical Cover
subsidised schooling to Peak Child Nimble for employees with children aged between 3 months and 5 years
daily, weekly and monthly incentive prizes
free coffee and tea
a foosball machine
a chance to be a part of a growing Nimble family
a career, not just a job, with outstanding learning & development support not only to succeed today, but to equip you for future growth
easy access to reliable transport home in the evenings – payment via a monthly payroll deduction for ease and safety

Take the leap and apply today to join the Nimble family.

PLEASE NOTE THAT SHOULD YOUR APPLICATION BE SHORTLISTED YOU WILL BE CONTACTED VIA TELEPHONE / EMAIL AND INVITED TO COME IN FOR AN INTERVIEW.

SHOULD YOUR APPLICATION NOT BE SHORTLISTED YOU WILL RECEIVE CONFIRMATION VIA EMAIL ADVISING YOU OF THIS.

Applications may take anything up to 2 weeks to process. Your patience is appreciated.

PLEASE NOTE THAT SHOULD YOUR APPLICATION BE SUCCESSFUL, AND SHOULD WE MAKE YOU AN OFFER OF EMPLOYMENT:

The training period runs over a period of 11 days. The training is conducted during the day (Monday - Friday: 07h30 - 16h30). It is a compulsory that you are present for the entire duration (11 days) of the training period. If you are not able to be present for each day of the training period then we may be required to drop you off the training group and have you start around a more suitable date which would allow you to be present for the entire duration.

The successful completion of the full training period is compulsory. You will be required to complete online and/ hardcopy assessment tests related to each training intervention. You are required to successfully pass all online and/ hardcopy assessment tests prior to assuming collections duties within the workplace. Should you fail any of the requisite online and/ hardcopy manual assessments you will be allowed a maximum of an additional 2 attempts to rewrite such on a date agreed with Learning & Development. Where you, after the completion of the Training Period or the date agreed with Learning & Development as noted above, fails to meet the minimum pass rate of any of the online or hardcopy manually completed assessment tests, the employment contract may be terminated with notice through consultation between the parties.

This appointment will be made in line with the Nimble Group Employment Equity Plan.

Contact Business

Nimble
  • Contact Person: Nimble
  • email
  • WorkWork: 0218300750

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Address: 35 Brickfield Road, Salt River, 7925, City Bowl, Cape Town, Western Cape, South Africa

Postal Address: Private Bag X1 Woodstock 7915

Classified Number: 2992614

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